Terms & Conditions

The terms apply to all the purchase agreements for products that are executed between Giant Roots and the buyers.

We do not accept any exchange request after 5 days of receiving the shipment. All products should be returned in original condition with tags intact as attached in the merchandise at time of delivery or else it will not be accepted. Any complaint regarding the product should be reported to us within 5 days of receiving it. We may ask for digital pictures of the same in order to review the same.

Read the conditions carefully before using giantroots.com. By using our website, you agree to the conditions. If you use our website, you will be responsible for maintaining the confidentiality of your account. To prevent unauthorized access to your account put restriction to access to your computer. You will be solely responsible for the activities that occur under your account. Therefore, keep your password confidential and secure. Inform us if you find any suspicious activity under your account and change the password immediately. The personal information which you have provided during the course of usage of our website will be kept confidentially. Buyers can post reviews, comments and other content related to the products. But Giant Roots has the right to delete/remove/refuse any content that violates the conditions of use or terminate permission to access or use this website.

For any query and information mail us at : support@giantroots.com