When you return a product, a refund is issued to the payment method which you used at the time of purchase. Note that refunds cannot be processed to third-party accounts. Once we receive the product, we will quality check and initiate refund immediately. We usually give the complete refund with return shipping cost within 20 days of delivery either it be any matter of dissatisfaction. The refunded amount usually gets credited within 2-3 business days.
Giant Roots reserves the right to cancel your order if your order cannot be met for any reason. At the same time, we will ensure that refund for the specific product is initiated. As we do not provide delivery of our product to some specific ZIP codes, in that case, Giantroots reserved all the rights to cancel your order.
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